Refund policy

Shophope

At Shophope, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

- Returns are accepted within 7 days of receiving your order.
- Items must be unused, in their original condition, and in the original packaging.
- Products that are damaged due to misuse or normal wear and tear are not eligible for returns.
- Customers are responsible for return shipping costs unless the item was damaged or incorrect when delivered.
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5–10 business days.

To request a return, please contact us:

Store Name: Shophope
Email: shophope999@gmail.com

Thank you for shopping with Shophope!